Order a prescription

If you think you may need a new prescription for medicine, please make an appointment with the doctor.

Repeat prescriptions can be ordered 24/7 using our Online Services. Please ask at reception to register for these services.

Repeat Prescriptions

You can order a repeat prescription in person, by telephoning the Prescription Odering Direct (POD) service on 024 7624 6072 or via our Online Services - please visit our Do It Online page for instructions on how to register for this.

Please remember...

  • Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
  • Your doctor will explain the repeat prescription system upon beginning regular treatment.
  • Please provide the exact drug names wherever possible.
  • Please allow at least 24 hours after submitting your request before collecting your prescription from the surgery or your chosen chemist. If using our online form, please allow 48 hours.
  • Your doctor will review all repeat prescriptions regularly.
  • Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition.
  • Please tell us of any changes to your repeat prescription list made at the hospital or if you stop any medication by yourself
  • Do not stockpile unwanted drugs at home – return them to your chemist

Prescription charges

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

For the latest guidance on prescription charges, please click here.

A prescription prepayment certificate may save you money and are available by 10 monthly direct debit instalment payments.  

There is further information about prescription exemptions, fees and PPCs available on the NHS website.