From September 2018 we have launched an interesting new development – running “group consultations” for people with diabetes.
This type of consultation has been tried in other parts of the country and many patients have greatly appreciated the way it gives them much more opportunity to learn about their diabetes. The learning partly comes from the other patients in the group, and partly from having much more time with the doctor (or nurse or pharmacist) – hearing them answer all sorts of questions.
The sessions will involve about 10 – 12 patients each time and will run for about 90 minutes. The whole session will be co-ordinated and guided by our Health Care Assistant. The first half of the session will be to learn how everyone is getting on with their diabetes and finding out what questions they would like to ask. The clinical lead (a doctor, or nurse or pharmacist) will be in for the second half of the session to answer the questions and to review each patient’s progress, in the group setting.
In the course of the group consultation each patient’s medication will be reviewed and updated as it would be in the current system.
This is a new and a very different service, but the feedback we have received so far has been excellent! Comments from these sessions have included "Doctor explained everything more clearly", "Felt very comfortable in the group", "I didn't think I'd enjoy it, but it's really good" and “What a brilliant idea! It’s education that will help us take control of the disease ourselves”.
We are confident that many patients will find group consultations a really good way to have their diabetes checks - but we also know that there will be patients for whom this is not appropriate, so we will still be providing the traditional style of review. If you would like to join any of these sessions please ring the surgery on 02476 672 277 and book yourself in.